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Shipping Policies
We are pleased to offer free FedEx ground shipping on orders over $300. Please scroll down for our International Shipping Policies. If you'd prefer to receive your items more quickly, expedited shipping costs are calculated at checkout based on the weight of your shipment and your location.
We require a signature upon delivery for all orders valued at $400 and over. If you cannot be present for delivery, please sign up for FedEx Delivery Manager to customize your delivery. Hampden is not liable for packages that are lost or stolen if delivery signature is waived.
Orders placed Monday through Friday before 2pm EST (excluding holidays) will generally be shipped out on the same day pending product availability and credit verification. Due to this quick processing time, we are NOT able to make changes to your order after it has been placed. We ship all orders via FedEx. Once your order has shipped, you will receive an email from us containing your tracking number. Please Note that we are unable to speed up a package after it has been shipped.
WANT TO CUSTOMIZE YOUR DELIVERY?
We recommend signing up for FedEx Delivery Manager. With FedEx Delivery Manager, you get deliveries on your schedule. You can reroute or reschedule deliveries, leave driver instructions, route to a FedEx pickup point, get estimated delivery windows, and more. Plus, it's FREE!
Please note: FedEx does not deliver to PO Boxes, APO/FPA addresses.
International Shipping
We happily ship internationally where available. We offer free International Economy shipping for delivery on orders over $300 within 2-5 business days. If you need it quicker, we also offer FedEx International Priority for a fee that varies depending on the country. Shipping costs for International Priority will be shown during the checkout process before submitting payment.
We ship internationally with Duties and Taxes Paid (DDP). This means that you pay the duties and taxes for your item when you check out on our website, so you don't have to pay them upon importing the item to your country. This allows for quicker delivery and no hassle on your end. Duties and taxes are controlled by the country of import, so unfortunately have no control over what these may be.
Please note that we do NOT offer free
return shipping on international orders. For international returns that meet our return policy, the refund amount will reflect current conversion rates on the day of the refund.
UK Shipping Information
Due to Brexit laws that went into effect January 1, 2021, we do not ship orders to the UK that total under £135. If you wish to place an order, please ensure that your cart total is over £135.